SecurLOCK Equip App

 

Introducing...SecurLOCK Equip App for your smartphone

SecurLOCK Equip App allows you to control how, where and when your debit card is used via your mobile device. You can turn your card on or off with the touch of a button, set location-based controls, block international transactions and set spending limits.

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Find the SecurLOCK Equip app for your smart phone here:

      

SET UP IS EASY

  1. Open the app and have your debit card handy.
  2. Click on the “Sign Up Free” button.
  3. You will be prompted to enter or scan your card number.
  4. You will be taken to a verification page, it will ask for your CVV (3 digit security code), street address & zip code and your card expiration date.
  5. You will be asked for the last 4 digits of your social security number or date of birth.
  6. After you accept the app Terms & Conditions and the Privacy Policy, you will be asked to Create Your Account.

BENEFITS INCLUDE:

  • Prevent fraud if your card is lost or stolen by turning your card off from your phone.
  • Control spending by setting limits on withdrawals or transactions.
  • Customize spending ability of online, mobile or in-store purchase.
  • Set alert notifications for each time a transaction is made.
  • Block international or out-of-area transactions.

Enabling Denials
You have the ability to deny transactions.  It is easy to tell the app which transactions you want to deny using Control Preferences. 

For instance, if you want to deny transactions over a set amount here is the set up
1. Select the card you wish to set up for denials.
2. Then choose Control Preferences. 
3. Select Spend Limits and slide on Per Transaction.
4. Then simply enter in the maximum amount that will be allowed for a transaction.
5. Click Save and you’re set!



My Location and My Region
The SecurLOCK Equip app gives you two options for setting alerts and controls based on the location of the transaction. Although these options give you the flexibility to protect your card while traveling, you may still need to notify your financial institution of travel plans to ensure your card can be used while out of town.

My Location
This option is based on the location of your smart phone. You must have location services enabled on your device for this feature to work. To activate, access the Location Alert or Controls and swipe the My Location function on.

  • If you select this option for alerts, you will receive an alert when your card is used outside of the zip code where your smart phone is located.
  • If you have enabled the My Location control, all transactions that are attempted outside of the zip code where your phone is located will be denied.

  

My Region
This option allows you to set up to three regions where your card may be used. Simply slide the My Regions switch on and click the plus sign beneath it to add a region. You can enter in a zip code or use the map to zoom into a region. Give your region a title and hit save.

Forgot Password?

If you forget your password, tap the Login button. Then choose Forgot Password. Enter your username and click OK. You will be emailed a password reset token to the email associated with your username.

Once you receive the email, revisit this Forgot Password screen and check the box that says “I have the security
token” and enter in your token in the field that appears. You will then be able to reset your password.
Remember: your password reset token is only valid for a few minutes, so use it right away!

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