Debit Card Change

kstate CREDIT UNION is pleased to announce exciting changes to your Debit Card!  In July, you will receive a new kstate CREDIT UNION Debit MasterCard in the mail. This new card will replace your existing kstate CREDIT UNION debit card.

You may begin using your new card on July 24, 2017.  Please be sure to destroy your old card at that time as it will be deactivated on that date.  You will be required to activate the new card and choose a PIN before using it for purchases. Just follow the instructions that will appear on the front of the card. For your protection, do not select 1234 or 0000 as your PIN, or any part of your Social Security Number or phone number.

The new card will feature extra convenience and security to keep your card and account safe, including:

Mobile Payments: Pay with the security and convenience of your phone with Apple Pay, Samsung Pay or Android Pay! Store your card to your device and begin making purchases with just the touch of your finger.

My Mobile Money: The new My Mobile Money app gives you control of your kstate CREDIT UNION card right from your smart phone. You’ll be able to better manage and help protect your accounts from fraud with customizable alerts and services available 24/7. You can turn your card on and off, receive notification of possible fraudulent transactions, set alerts and deny transactions based on merchant or transaction type and location, and more!

Surcharge-Free ATMs: Your new card gives you access to thousands of surcharge-free ATMs nationwide located where you live, work and travel. You can download the TransFund ATM Locator App from the App Store or visit www.transfund.com/ATM_Locator to find the most convenient ATM location to use your new
Debit Card surcharge-free.

Business Debit Cards: Managing your business expenses is easy with our kstate CREDIT UNION Business debit card. All your purchases are itemized on your monthly business checking account statement, making sure you are always in control. Plus, when you sign for your purchases you’ll automatically enjoy great benefits like extra fraud protection, valuable services including extended warranties and roadside assistance, and special discounts from established business merchants.

Extra Layer of Fraud Protection- FraudWatch Plus is a system that effectively monitors potential fraud. FraudWatch utilizes neural network technology to efficiently and accurately identify potentially fraudulent transactions and alert us so we can take appropriate action.  Alerts containing relevant information are delivered to us within minutes of creation, allowing us to take action quickly. This action may include our fraud analysts calling you to confirm whether certain transactions are fraudulent or not.


IMPORTANT:  If you have used your existing kstate CREDIT UNION Debit Card to pay for services that are billed directly to your card, such as Internet services, insurance, gym fees, etc., be sure to contact these vendors and provide your new card number as soon as you receive it so that your service is not interrupted.

If you have questions about your new card or TO FIND OUT IMPLEMENTATION DATES OF THESE IMPORTANT NEW FEATURES please ask a Member Service Specialist or contact kstate CREDIT UNION at (785) 776-3003. We appreciate your continued business!